We’re open for email contact, please send your query to info@starlightkids.co.za and we will gladly assist you in the quickest possible time.

We are also available through facebook messenger here

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

For all orders R500 and under there is a courier charge of R65.

Remember we also have free delivery for all orders over R500

Which payment methods are accepted in the Online Shop?

We accept all major credit and debit cards as well as instant EFT through our payment gateway, Payfast. You will also have the option to do a direct bank transfer.

How long will delivery take?

Depending on where you are in South Africa, it normally takes 2-3 days .

How secure is shopping in the Online Shop? Is my data protected?

Yes, your information is protected. Our website and payment gateway are secured with the latest encryption software. When you process your transaction you can rest easy knowing that your credit card information is safe.

What exactly happens after ordering?

Our Courier service gets a message from Starlight Kids Boutique to collect your order. You will then get an email with the tracking number.

Do I receive an invoice for my order?

Yes, an invoice will be automatically emailed to the email address provided on signup.